Thank you for shopping at Iltopia Studios. We appreciate your business and strive to provide you with a positive shopping experience. This shopping policy outlines important information about your rights as a customer and our responsibilities as a retailer.
You can place an order on our website or by contacting us directly.
We reserve the right to cancel any order at any time, for any reason. If we cancel your order, we will provide a full refund.
We will confirm the receipt of your order by email and provide a tracking number once your order has shipped.
We accept all major credit cards and PayPal for payment.
Payment must be received in full before your order is processed and shipped.
We do not store your payment information on our servers.
We offer domestic and international shipping.
The cost of shipping will be calculated based on the weight and destination of your order.
We cannot be held responsible for any delays caused by the shipping carrier.
We are not responsible for lost or damaged packages. If you have not received your order or it has been damaged, please contact the shipping carrier for assistance.
RETURNS AND EXCHANGES
All sales are final and we do not offer returns or exchanges.
We take your privacy seriously and will not share your personal information with any third parties.
We may use your personal information to send you promotional emails or updates about our store. You can opt-out of these emails at any time.
Please contact us if you have any questions or concerns about your shopping experience. We are always here to help.
This policy is subject to change without notice.